Your bill balance, bill due date and most recent bill payment information will appear on your screen - even better than receiving it via text message.
In short: From next month you can expect T-Mo to contact you in some way to give you further instructions on how to claim a refund for any Premium texts you’ve received.įor more on the announcement, head on over to T-Mobile’s newsroom. You can check your bill balance any time youd like - without sitting through annoying voice recording prompts.
A special website will also be available in July to provide more information. Text messaging software from Upland Mobile Messaging empowers you to deliver personalized SMS/MMS campaigns that boost conversions and drive engagement. What’s particularly pleasing is that former customers will also be refunded:īeginning in July and running through September, T-Mobile will notify current and former customers who paid for Premium SMS services and have not already received a refund to let them know the process to request a summary of these charges and then request a refund for charges that were not authorized. Today, T-Mobile has announced that it’s launching a proactive movement to start refunding customers who have been charged since that announcement was made 7 months ago. All of which are completely unnecessary in the modern day, and unwanted. Compose an email up to 160 characters in length and click Send. Enter the recipient’s T-Mobile phone number without punctuation followed by in the To field. Services included receiving messages for things like horoscopes, offers and weather. Open your email program or log in to your online email account. A movement which AT&T and Sprint also joined in on.
The move was pushed through in an effort to fight fraud.
Back in November, you may remember T-Mobile announced that it would no longer allow premium SMS vendors to bill for its services through the carrier.